.png)
SMALL BUSINESS CONSULTING
INCREASE PROFITABILITY OF YOUR BUSINESS
Our Small Business Consulting Program is designed to help small businesses increase profitability through a comprehensive approach to sales, expense analysis, and client retention.
What you will learn:
-
Clear strategies for analyzing and reducing expenses to maximize profitability while maintaining high-quality service.
-
Skill-building in negotiation and objection handling to improve closing rates and client satisfaction.
-
Techniques based on the Exactly What to Say® methodology to build authentic relationships with clients, improve communication, and foster loyalty.
-
Enhanced team-building skills and high-level customer service systems are designed to increase client retention and drive repeat business.
The program uses the Exactly What to Say® framework to improve client relationships, communication, and team cohesion for long-term success. When you are having a critical conversation with a customer or employee, do you know exactly what to say? The success and failure of most interactions are impacted by your ability to choose the exact right words at the exact right time. You will learn the "Magic Words" for influence and impact.
Ultimately, the Small Business Consulting Program focuses on aligning business goals with actionable plans for revenue growth by enhancing sales processes and optimizing expenses.
