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Most business-changing conversations do not announce themselves. They do not arrive with a warning or a scheduled agenda. They happen in real time, often unexpectedly. A client hesitates. A prospect pushes back. A team member goes quiet. A decision point appears in what feels like an ordinary exchange. And in that moment, what you say matters. Not what you meant to say later. Not what you thought of after the call ended. What you say in the moment you are saying it. This is t

Why Being Intentional About Who You Call Changes Everything If you are honest with yourself, you are probably doing a lot. Calls. Texts. Emails. Follow-ups. More follow-ups. Your calendar is full. Your phone stays busy. And yet, the results do not always match the effort. If activity alone guaranteed success, you would already be where you want to be. That gap can feel frustrating. Especially when you care deeply about doing good work and serving people well. When pressure tu

Have you ever felt more capable just because someone believed in you? Not because they fixed anything for you. Not because they told you what to do. Simply because they saw something in you before you fully saw it in yourself. That is borrowed confidence. And it matters more than most people realize. The people you spend time with shape how you think, how you speak to yourself, and what you believe is possible. Their words, attitudes, and expectations quietly become part of y

Thanksgiving reminds many of us to slow down and share our gratitude with the people who matter. It is a season of taking a breath, looking around, and saying what often goes unsaid. As I work with leaders and business owners, I see how powerful gratitude can be when it becomes a daily practice rather than a once-a-year reflection. You and I are building lives where clarity, confidence, and focus matter. Gratitude supports all of that. I’m grateful you are here and willing to

You’re working hard. You’re showing up. You’re doing what everyone says you should be doing. But deep down, you’re starting to wonder, why does it still feel so hard? You’re not new to this. You know your industry. You know your clients. You’ve built a reputation on being reliable, consistent, and capable. So why does running your business sometimes feel like a constant tug of war between progress and burnout? The truth is, most high-performing professionals aren’t lacking ef

If you’ve ever found yourself trying to explain what you do — and feeling that slight pause while you search for the right words — you’re...

The AI Overwhelm in Real Estate If you’re in real estate right now, you’ve probably noticed that AI isn’t just a trend — it’s everywhere....

I’ve been selling real estate for more than 31 years. I’ve seen the market high, low, and everything in between. One thing has always...

At first, those words didn’t land the way you might expect. They almost sounded dismissive, maybe even selfish. Go where you get?  What...

Recently, I had the opportunity to work with a great group of leaders on their monthly growth call, helping them navigate the kinds of...

Ever walked out of a listing appointment, recruiting conversation, or team meeting thinking, “That didn’t land the way it was supposed...

by Chris Ruszkiewicz | CMR Coaching & Consulting We’re faced with countless choices every day—some small, like what to eat for lunch;...

Why “How can I support you?” works when “How can I help?” falls flat By Chris Ruszkiewicz | CMR Coaching & Consulting We all want to show...

The Simple Language Shifts That Can Transform Leadership Conversations If you’re a rainmaker leading a real estate team or a team leader...

By Chris Ruszkiewicz, Performance Coach & Exactly What to Say® Certified Guide A close friend and colleague recently shared a video clip...

“Perfection is man's ultimate illusion. It simply doesn't exist in the universe. If you are a perfectionist, you are guaranteed to be a...

We’ve all found ourselves stretched too thin—saying yes to too many requests, chasing too many ideas, and packing our calendars with good intentions, only to end up feeling overwhelmed and off course. But here’s the truth: Success doesn’t come from doing everything . It comes from doing the right  things, consistently and intentionally. The ability to say no is not a rejection—it's a strategy. It’s one of the most powerful skills you can develop to reduce stress, protect your

One of the biggest fears in sales—and in life—is the fear of rejection. Whether you're asking for a sale, a referral, or a business...

In a market full of competition, the key to standing out isn’t trying to serve everyone—it’s about connecting with the right people. Your...

Have you ever hit a financial milestone only to realize it didn’t bring the fulfillment you expected? You’re not alone. Many...